1. Order Processing Time
All orders are processed and prepared for shipping within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
2. Estimated Shipping Times
We offer tracked worldwide shipping to deliver our curated discoveries directly to your doorstep. Estimated delivery times by region are as follows:
- United States, Canada, United Kingdom, Australia: 7 – 15 business days
- Rest of the World: 10 – 20 business days
Please note that shipping times are estimates and may vary slightly due to regional customs checks or local postal carrier delays.
3. Order Tracking
Once your order has shipped, you will receive an email with a tracking number so you can monitor your package’s journey in real time. Please allow 24 to 48 hours for tracking information to update in the system.
4. Customs, Duties & Taxes
blackcart is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
5. Incorrect Address & Lost Packages
Please double-check your shipping address during checkout. blackcart is not responsible for orders delivered to incorrect addresses provided by the buyer. If your package is lost in transit or delayed beyond normal timeframes, please contact us at support@blackct.com.